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Enquiries/Complaints
Please contact your nearest Provincial Office if you have any enquiries or complaints.
For more information regarding the Small Claims Courts, please approach the Small Claims Court Clerks at your nearest Magistrate’s Office.
An amount not exceeding R 30 000. (This amount is determined by the Minister in the Government Gazette, GG 55038, GoN 7717, 20 July 2026), which comes into effect on 01 Aug 2026. If your claim exceeds R 30 000 in value, you can institute a claim for a lesser amount to pursue your case in the Small Claims Court.
Justice on Air: Small Claims Court: Monetary Jurisdiction Increase -
Resident legal expect, Nqobizitha Mlilo and Senior Small claims commissioner at the Thembisa magistrates court, Mr Henro Du Plessis discuss the Small Claims Court. 06 Mar 2019,
Kaya FM.
Source:
IONO FM (https://iono.fm/e/663042)
SMALL CLAIMS COURT
STEP-BY-STEP GUIDECONTACT THE PERSON WHOM YOU HAVE A DISPUTE WITH
Contact the person with whom you have a dispute in person, in writing or
telephonically and ask them to settle your claim. (The current limit is R30 000).
WRITE A LETTER TO THE PERSON WHO OWES YOU
If the person who owes you money refuses to pay, they should then be sent a letter
of demand which indicates all the facts and the specific amount you are claiming.
The letter must be delivered in person or by registered mail (the Post Office can assist). Once the person receives the letter, they are given 14 days within which to settle your claim.
GO TO THE CLERK OF THE COURT AT YOUR NEAREST
MAGISTRATE’S COURT
If the person owing your money has not paid the claim in 14 days, go to the small
claims court at your nearest Magistrate’s Court with:
The clerk of the court will prepare a summons which will force the person to come to court at the set date. The summons can be delivered by you or the sheriff of the court.
Please always remember the date and time when your case will be heard and be there to state your case.
COURT DATE
On the day of the court hearing, you must bring proof that the summons was delivered to
the person you are claiming from. The court procedure is informal and not complicated.
You will be expected to tell your story and answer questions from the Commissioner of the Small Claims Court.
PAYMENT
If judgment is given in your favour, the person must pay the money immediately
and will be issued a receipt. If they are not able to pay, the court will investigate
their financial position and determine a payment plan.
FAILURE TO COMPLY
If the person does not settle the dispute as agreed, the matter will be referred to
the magistrate’s court, for execution processes.
IMPORTANT
CHANGES EFFECTIVE FROM 1 APRIL 2023
This Guide is intended to highlight those changes made by
the new Small Claims Court Rules which provide for new
procedures, require new forms to be used or for new
responsibilities being placed on clerks and functionaries
of the Small Claims Courts.
As from 1 April 2023, the new Small Claims Court Rules come into operation and therefore as from this date, clerks must follow the new procedures outlined in this Guide and use the new forms provided with the Codified Instructions and NOT the forms that were being used before 1 April 2023. Training on the new procedures and forms is provided upon request and is dependent on scheduling and availability. Should any concerns arise or clarification on any of the procedures or forms be needed, Directors Legal at Provincial Offices are available to assist, either telephonically or via email.
THE NEW LETTER OF DEMAND AND METHODS OF SERVICE
The format of the Letter of Demand has changed so Form 4 must now
be used.
As before, the plaintiff must prove service of the Letter of Demand
to the defendant by way of an affidavit or by a registered post receipt.
Form 5 is to be used for the affidavit.
All forms referred to are available on the Small Claims Court Forms page.
This guide will benefit Commissioners and Clerks of the Small Claims Courts, and other
professionals working with matters involving small civil claims between parties who seek
fast and inexpensive legal redress. It is specifically designed to equip Commissioners and
Clerks with the basic skills needed to deal with and adjudicate over certain small civil claims
in terms of the Small Claims Courts Act of 1984.
The guide is there to provide guidance and is not intended to constitute legal advice, nor can it provide for each and every type of case or matter that comes before a Small Claims Court.
The primary source of information for the development of the guide is the Small Claims Courts Act, 1984 (as amended), and the Rules Regulating Matters In Respect Of Small Claims Courts (as amended).
It must be emphasized that these Guidelines must be read with the Codified Instructions1 and any Circulars, issued by the Department of Justice and Constitutional Development, from time to time.
Any person who requires more information or assistance with any matter pertaining to the
institution of a small civil claim in the Small Claims Courts, may contact the clerk of the Small
Claims Court at any local Magistrate’s Court.
Yilungelo Lakho, "It's Your Right" | Small Claims Court
Mr Modise Molekoa from the Department of Justice & Constitutional Development discussed the procedure for instituting and defending a claim in the Small Claims Court. SABCnews, 20 June 2023
The Final Verdict Series, Episode 06: Small Claims Court (Aired 16 Jul 2011)